Service and Parts Administrator | Orion Electrotech

Service and Parts Administrator

£20000 - £30000 per year

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The company was established in 1977 and has gained a wealth of experience during this time. The company is renowned for providing high quality, robust and flexible materials handling and lifting equipment to help their customer lift any application, whatever the weight, height, or environment.

As the Service and Parts Administrator, you will be required to provide support and service continuity with the main focus being to drive the growth of the service department. In this role you will process customer emails/telephone enquiries for breakdowns, repairs, servicing and preventative maintenance, acquire new business via referrals from engineers/sales team/marketing data etc, deal with service contract and spare parts quotations, offer service and aftersales admin support and process sales orders.

What we would like from the Service and Parts Administrator:

  • 2 years' experience within a customer service, service desk, aftersales or sales environment
  • Experience with sales and negotiation
  • Polite telephone manner, great communication skills, and IT literate
  • Experience working with field based engineers
  • Ideally experience within the manufacturing industry or similar industry

What we offer the Service and Parts Administrator:

  • Salary circa £30k
  • 23 days annual leave
  • Company pension

If this opportunity as a Service and Parts Administrator is of interest to you, don't hesitate and get in touch asap!

Click here to apply or contact Luke Tanner at Orion Recruitment

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